Yes! Every bar of EDMSOAPS is handcrafted in small batches using natural oils, butters, and skin-loving ingredients. No mass production — just authentic artisan care.

Our soaps are crafted with high-quality oils, butters, and natural ingredients. Unlike commercial soaps, they contain no harsh detergents,chemicals or synthetic fillers, making them gentler and more nourishing for your skin.

Our soaps are made from high-quality ingredients such as olive oil, coconut oil, shea butter, cocoa butter, castor oil, and natural clays. Each formula is carefully designed for hydration, moisture, and gentle cleansing. Some varieties include goat milk, coconut milk, coconut water, aloe vera juice, oatmeal, or essential oils for extra nourishment.

Absolutely. Most of our soaps are made for all skin types, including sensitive skin. We use mild, non-irritating ingredients and avoid harsh detergents, parabens, and sulfates. If you have allergies, always check the ingredient list before purchase.

We use both! Many of our bars are scented with pure essential oils, while others use premium skin-safe fragrance oils for long-lasting scent and luxurious aroma.

Yes — our soaps are cruelty-free, and many are 100% vegan. Some specialty soaps may include milk, honey, or beeswax (clearly labeled on the product page).

Each bar typically lasts 3–4 weeks with daily use, depending on storage and usage. To extend the life of your soap, keep it dry between uses by using a draining soap dish.

Because our soaps are handcrafted in small batches, color and design may vary slightly — that’s what makes each bar unique and one of a kind!

Store your soap in a cool, dry area away from direct sunlight and humidity. Proper storage helps preserve scent, texture, and longevity.

YWe love custom requests and wholesale partnerships!

At this time, we’re not accepting large custom orders, but if you need a small order or special request, please reach out.

You can contact us at laquita@bham.rr.com for pricing, availability, and more details.

For hygiene reasons, we cannot accept returns or exchanges on soap products. However, if your order arrives damaged or incorrect, please reach out within 7 days and we’ll make it right.

Cold process and hot process soaps are naturally self-preserving due to the saponification process, so we do not add synthetic preservatives. However, products that contain water (like lotions or scrubs) include natural preservatives for safety.

YYou can shop directly on our website www.edmsoaps.com or through our Payhip store. We also appear at select local markets and pop-up events — follow us on Instagram and Facebook (edmsoaps) for updates!

All real soap is made with lye (sodium hydroxide), but don’t worry! During the saponification process, the lye is fully transformed, leaving behind a gentle, skin-loving soap.

Yes! Many of our soaps are gentle enough for facial use. Check product descriptions or ask us for recommendations based on your skin type.

For the best experience, we recommend using your soap within 6 months of purchase. Over time, natural colors and fragrances may fade, but don’t worry — your soap will still cleanse and nourish your skin beautifully even after the scent and color have lightened.

At EDMSOAPS, we carefully package each order to ensure your products arrive fresh, safe, and intact.

Processing Time: Orders are processed within 2–5 business days. During peak seasons or sales, processing may take up to 5–7 business days.

Shipping Methods: We ship via USPS, UPS, or other reliable carriers. Once shipped, you’ll receive a tracking number via email.

Shipping Rates: Shipping is calculated at checkout based on weight and location. Free shipping may be offered for qualifying orders or promotions.

Delivery Time: U.S. domestic orders typically arrive within 3–7 business days after shipping. International shipping times vary by country.

Delays & Lost Packages: We are not responsible for delays caused by the postal service, customs, or incorrect addresses provided. If your package is lost or damaged, please contact us immediately, and we’ll do our best to assist you. We are not responsible for delays due to weather, holidays, or carrier issues.

We Ship with in the United States.

For questions, please contact us at laquita@bham.rr.com. 

Due to the handmade and hygienic nature of our skincare products, all sales are final. We do not accept returns or exchanges to maintain the safety and integrity of our products for all customers.

If your order arrives damaged or incorrect, please contact us at laquita@bham.rr.com within 5 days of delivery. Be sure to include your order number and clear photos of the issue. We will review your request and, depending on the situation, offer a replacement or refund.

Please ensure your shipping address is correct before submitting your order. We are not responsible for packages delivered to incorrect addresses provided at checkout.

Thank you for supporting handmade skincare!

At EDMSOAPS, your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect the following information solely for order fulfillment and customer support purposes:

• Name, email address, phone number, and shipping address
• Voluntarily provided information such as newsletter signups or product reviews

How We Use Your Information

We use your information to:

• Process and ship your orders
• Send order confirmations and shipping updates
• Send promotional emails only if you have opted in
• Improve our services and overall customer experience

Payment Security

All payments are securely processed through our trusted third-party payment providers. We do not store or have access to your full credit card information.

Data Privacy

We do not sell, rent, or share your personal information with third parties, except as required by law.

Cookies

Our website may use cookies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to disable cookies at any time.

If you have any questions about this policy, feel free to contact us at laquita@bham.rr.com.

Welcome to EDMSOAPS. By accessing or placing an order through our website, you agree to the following terms and conditions:

1. Product Use & Safety

All EDMSOAPS products are handmade and intended for external use only. Due to the handcrafted nature of our items, variations in color, texture, and design may occur.

Please review all listed ingredients before use. If you have known allergies or sensitivities, consult your physician before using our products.

Do not use on broken, irritated, or damaged skin. Perform a patch test before full use.

EDMSOAPS is not liable for any allergic reactions, skin irritation, or misuse of our products.

2. Customization & Variations

Because our products are made in small batches by hand, each item is unique. Slight variations in appearance are normal and not considered defects.

3. Intellectual Property

All content on this website—including but not limited to product images, branding, written content, and design—is the exclusive property of EDMSOAPS and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

4. Pricing & Availability

Prices and availability of products are subject to change at any time without prior notice. We reserve the right to discontinue or modify any product without liability.

5. Limitation of Liability

EDMSOAPS is not liable for any direct, indirect, incidental, or consequential damages that may result from the use—or misuse—of our products or website. By using our website and purchasing our products, you agree to these terms and assume all risks.

6. Governing Law

These terms and conditions are governed by the laws of the State of Alabama, United States, and any disputes shall be handled in accordance with applicable state and federal laws.

7. Minors

Our website and products are intended for individuals aged 18 and older. If you are under 18, you may use this site only with the involvement of a parent or legal guardian. Products should be used on children only under adult supervision and with a pediatrician’s approval.

8. Medical Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any medical conditions. All statements about product benefits are for informational purposes only and have not been evaluated by the Food and Drug Administration (FDA).

9. Returns & Refunds

Due to the hygienic nature of our handmade skincare products, all sales are final. We do not accept returns or exchanges.

If your item arrives damaged or incorrect, please contact us at laquita@bham.rr.com within 5 days of delivery. Include your order number and clear photos of the issue. Based on the situation, we may offer a replacement or refund.

Please double-check your shipping address when placing your order. We are not responsible for items delivered to incorrect addresses provided by the customer.

10. Shipping Policy

We process and ship orders within 3–5 business days, excluding holidays and weekends. Once shipped, you will receive tracking information via email.

·        Standard Shipping: Delivery times vary by location, typically 3–7 business days.

·        Delays: EDMSOAPS is not liable for delays caused by weather, carrier issues, or incorrect shipping information.

·        Lost or Stolen Packages: We are not responsible for lost or stolen packages marked as “delivered” by the carrier. Please contact your local post office for assistance.

If you have questions about your order status or shipping, please contact us at laquita@bham.rr.com.

Always consult a healthcare provider for medical advice, especially if you are pregnant, nursing, or under medical treatment.

If you have any questions about these terms, please contact us at laquita@bham.rr.com before placing your order.

If you have any questions, need assistance with an order, or wish to request a custom product, please don’t hesitate to reach out. You can contact us using the details provided below. Our team is committed to responding to all inquiries within 24 to 48 hours.

Email: laquita@bham.rr.com

Support Email: support@dianemarie.com

Phone Number: (205)-478-7922 OR Leave a Voicemail

If I do not receive a response via email

Within 48 hours, kindly text me if there is no answer in one day, call me, and leave me a message so I can help you with your questions. Thanks.

Please do not leave a duplicate message.

Thank you for your prompt attention to this matter.

Warm regards, Diane Marie

Our bath bombs contain skin-loving ingredients like baking soda, citric acid, natural oils, and botanicals, along with fun colors and fragrances to make bath time extra special.

No! We use water-soluble dyes and Mica skin-safe colorants that rinse away easily. Just give your tub a quick rinse after use.

Yes ! Most of our bath bombs are gentle and suitable for sensitive skin. However, if you have allergies, check the ingredients or opt for our fragrance-free options.

No harsh preservatives! Our bath bombs are made fresh and best used within 6 months for maximum fizz and fragrance.

Wax melts and wax tarts are flameless alternatives to candles. They are small pieces of scented wax that you warm in a wax warmer to release their fragrance into your space.

Simply place a wax melt in a wax warmer (electric or tea light-based). As the wax melts, it releases its fragrance. There’s no wick or flame, making it a safer option than traditional candles.

Follow the instruction of your wax warmer or electric tea light base.

The fragrance duration depends on the scent and warmer, but generally, a wax melt can last 6-12 hours before the scent fades. You can replace the wax once it no longer emits fragrance.

We use natural soy & Blended wax because it’s eco-friendly, clean-burning, and holds fragrance well.

Let the wax cool and harden, then pop it out with a gentle push. If it's still soft, place a cotton ball in the wax to absorb it. You can also turn on the warmer for a minute to loosen the wax before wiping it out.

Yes! You can mix different wax melts to create your own unique fragrance combinations. Get creative!

No, wax melts don’t evaporate. The scent fades over time, but the wax remains. Once the fragrance is gone, replace the wax with a fresh melt.

Our wax melts are made with phthalate-free fragrance oils and soy wax, making them safer than many store-bought options. However, always use caution with strong scents around pets and keep warmers out of reach.

It depends on your wax warmer size and scent strength preference. Start with one cube and add more if needed.

Our e-book is designed to help you learn everything you need to know about [Creating Treats at Home e.g., "making handmade soaps, bath bombs, soy candles, and wax melts"]. Whether you’re a beginner or looking to improve your craft, this guide is packed with tips, recipes.

Absolutely! Our e-book provides step-by-step instructions that are easy to follow, even if you’ve never made homemade products before.

You can purchase the e-book directly from our website or DM us for more details. Once payment is confirmed, you’ll receive a downloadable PDF version of the book.

The e-book is available as a PDF, which you can read on your phone, tablet, or computer.

No, not at this time; this is a digital product only. You will receive a downloadable e-book that you can access instantly after purchase

Yes! You’re welcome to print a copy for personal use. However, redistribution or reselling is not allowed.

Our e-book includes:

✅ Ingredients & tools needed

✅ Step-by-step tutorials

Since this is a digital product, all sales are final. However, if you have any issues accessing your e-book, contact us and we’ll be happy to assist you.

No, this e-book is for personal use only. If someone else is interested, please direct them to our shop to purchase their own copy.